Terms of Use

Last update: 23 June 2024

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE 


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, website disclaimer, and our earning and income disclaimer, govern Raudar’s relationship with you in relation to your use of this website, and all of our other websites /s, including raudar.com and any sub-domains. 


By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Small Business Buddy Pty Ltd t/a Raudar including raudar.com, raudar.com.au and any sub-domains (together ‘Raudar’).

“You” and “Your” refers to you, the client, visitor, website user or person using our website. 


AMENDMENT OF TERMS 


We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Raudar’s rights and obligations to each other. 


LIMITATION OF LIABILITY 


It is an essential pre-condition to you using our website that you agree and accept that Raudar is not legally responsible for any loss or damage you might suffer related to your use of the website/s, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website/s. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 


COMPETITION AND CONSUMER ACT 


For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Raudar’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services. 


DELIVERY OF GOODS - PHYSICAL GOODS


Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment.

For Goods purchased directly from Raudar, dispatch and delivery may take up to 30 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Raudar.

For Goods purchased from advertisers and affiliates which are accessed via these third party websites, you need to check the third party website terms carefully before purchase. All purchases from third party websites, including any affiliate websites are subject to their own business terms. We are at no time responsible for purchases, refund and delivery of goods purchased from other websites which may be accessed via our Website. 


RETURNS, EXCHANGES AND REFUNDS - PHYSICAL GOODS


Raudar handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 7 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Goods must be unused, in original packaging with all tags attached. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Raudar.

Please note: Any return or exchange of goods is at the cost of the purchaser. You are responsible for ensuring that we do receive the goods and that they are in the same condition they were provided to you. 


ACCESS AND USE - DIGITAL PRODUCTS


Upon successful purchase, you will receive access to the digital content of the e-book or course. This access is intended for your personal and non-commercial use only. You are granted a limited, non-exclusive, non-transferable license to access and use the course materials for the duration of the course. 


OWNERSHIP - DIGITAL PRODUCTS


All e-books and/or course materials, including but not limited to videos, documents, and supplementary resources, are the intellectual property of Raudar. You are not permitted to share, distribute, reproduce, or modify any course materials without our express written permission. Any unauthorized use of the e-book and/or course materials may result in the termination of your access to the course without a refund and may be subject to legal action. 


REFUND POLICY - DIGITAL PRODUCTS 


You may request a refund within 7 days from the date of your purchase by contacting our Customer Support Team. Yes, you can request a refund with no questions asked, if you contact our Customer Support Team within 7 days of your purchase we will provide a 100% refund. We would highly appreciate it if you gave us some feedback to help us improve. After the 7-day refund period, no refunds will be issued.


TECHNICAL PRODUCTS - DIGITAL PRODUCTS


It is your responsibility to ensure that you have the necessary hardware, software, and internet connectivity to access and use the online e-book and/or course materials. We are not responsible for any technical issues that may prevent you from accessing the e-book and/or course content. 


E-BOOK AND/OR COURSE MATERIAL - DIGITAL PRODUCTS


We reserve the right to make changes, updates, or improvements to the e-book and/or course materials at any time. These changes are intended to enhance the quality and relevance of the e-book and/or course content. You will have access to any updates made to the course materials during your access period which is 12 months from the date of purchase. 


LIMITATION OF LIABILITY - DIGITAL PRODUCTS


We strive to provide accurate and high-quality e-book and/or course content. However, we do not warrant or guarantee that the e-book and/or course materials will meet your specific requirements or that they will be error-free. To the fullest extent permitted by law, Raudar shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the e-book and/or course materials. 


TERMINATION - DIGITAL PRODUCTS


We reserve the right to terminate your access to the e-book and/or course materials if you violate any of these terms and conditions. In the event of termination, you will not be entitled to a refund or any compensation.

By purchasing and downloading an e-book and/or course from our website, you acknowledge and agree to these terms and conditions. If you have any questions or concerns regarding these terms, please contact us at info@raudar.com before making your purchase.


LINKS TO OTHER WEBSITES INCLUDING AFFILIATES


Raudar may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Raudar and the owners of those websites. Raudar takes no responsibility for any of the content found on the linked websites.

We do, from time to time, have affiliate arrangements in place for which we may receive an affiliate commission if you click on the affiliate website and/or make a purchase. We only recommend goods and services which we believe are helpful and we will indicate on our website when we are receiving any such affiliate commission with each product or service for which we receive any commission or benefit. We are making a ‘recommendation’ only for any affiliate products or services and are not providing any advice nor do we take any responsibility for any advice received from any of these websites.

When our website contains information or advertisements provided by third parties, please note: we do not accept responsibility whatsoever for any information or advice provided to you directly by third parties. 


GENERAL DISCLAIMER


To the fullest extent permitted by law, Raudar absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. We give no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Raudar to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so. 


DISCLAIMER FOR BLOG CONTENT


The information and recommendations provided in our articles, blog and on this website are based on our own experience and views. The information is intended to be general information, covering general issues and common life. Whilst we try our best to ensure that the information is accurate, sometimes there may be errors, inaccuracies or new information that has not been included.

We hope you find this information helpful but please be aware that any information, recommendations or comments may not be suitable for your particular circumstances and you should not take anything on this website as personal or business advice. This information is offered in good faith and it is not specific to any one person or business, or any personal or business circumstances.

For this reason, we cannot be held liable for any decisions you make based on any of our information, recommendations or views. Any decision you take based on information on this website/s is done at your own risk and any consequences, as a result, are your own. You shall indemnify this website, business, its directors and employees for any and all claims, whether resulting directly or indirectly from your actions based on information on this website/s operated by Raudar.

Comments posted by readers of this website or the moderator are the views of the person posting only and are not intended to be taken as advice for you personally or for your business. The persons posting and providing the information are not necessarily health, legal or financial professionals and should you need specific advice for your circumstances, you should consult your own professional. 


ARTIFICIAL INTELLIGENCE (AI)


We would like to disclose that we use AI algorithms to generate content, images, or other types of data on our websites, including raudar.com and raudar.com.au or any sub-domains. We use AI to help improve user experience, enhance our products and/or services, or to optimise our operations. We acknowledge the limitations of using AI technology and that there is a possibility of errors or inaccuracies in the AI-generated content, images or other types of data. We would like to inform users of our products and/or services, or users of our website/s (raudar.com and raudar.com.au or any sub-domains) that we will not be held liable for any issues arising from the use of AI-generated content, images or data. 


YOUR PRIVACY 


At Raudar, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. Raudar’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data we collect is secured against unauthorized use or access. Credit card information is not stored by us on our servers. 


THIRD PARTIES 


We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website/s and its services but not for any other use. 


DISCLOSURE OF YOUR INFORMATION


We may be required to disclose your information in good faith, in certain circumstances, including by law or by any court to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties. We do not otherwise disclose your information without your express permission. 


EXCLUSION OF COMPETITORS 


If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Raudar. We expressly exclude and do not permit you to use or access our website/s, to download any documents or information from our website or obtain any such documents or information through a third party. If you breach this term then we will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Raudar reserves the right to exclude and deny any person access to our website/s, services or information in our sole discretion. 


COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website/s.

Raudar expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. 


WHOLE AGREEMENT 


These terms and conditions represent the whole agreement between you and us concerning your use and access to Raudar’s website/s and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded. 


EXCLUSION OF UNENFORCEABLE TERMS 


Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions. 


JURISDICTION


This agreement and this website are subject to the laws of New South Wales and Australia. If there is a dispute between you and that results in litigation then you must submit to the jurisdiction of the courts of New South Wales.